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Every business has a customer, big or small, and that customer is the business’s most important asset. Whether you are a start-up or an established business there is something for you in this book. It contains trends, insights, methods and technologies laid out in an easy-to-read format and is relevant for anyone seeking well-researched information in this field. It is also filled with invaluable stories on inspirational customer experiences (CX), agnostic to which industry you belong to.
Additional information
| Author | Murali Balaraman |
|---|---|
| Number of Pages | 342 |
| ISBN | 978-067009565 |
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